Field Collection Executive

Join D P Solution as a Field Collection Executive in Behala Chowrasta, Kolkata. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

As a Field Collection Executive, your work will include:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Complaint handling, Active listening, Verbal communication and Typing speed
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Behala Chowrasta, Kolkata, West Bengal
• Job type: Full time
• Work type: On-site
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by D P Solution.