Field Collection Executive

Join D P Solution as a Field Collection Executive in Howrah Maidan, Kolkata. 5 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹10,000 – ₹18,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Hindi and English, Typing speed, CRM tools, Verbal communication
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Quick facts

• Location: Howrah Maidan, Kolkata, West Bengal
• Work mode: Office-based
• Vacancies: 5
• Employment type: Full time
• Interview: 12:00 PM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by D P Solution.