Field Collection Executive

D P Solution has an opening for a Field Collection Executive based in Bandel, Kolkata. There are 10 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Credit Card, Loan
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card

Day-to-day work

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Job location: Bandel, Kolkata, West Bengal
• Employment type: Full time
• Openings: 10
• Interview timings: 12:00PM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by D P Solution.