Telecaller

Start your next role as a Telecaller with Dairy Cool in Pratap Vihar - Ghaziabad, Delhi. No experience? You can still apply. Salary is up to ₹13,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹12,000 – ₹13,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Complaint handling, Typing speed, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Quick facts

• Location: Pratap Vihar - Ghaziabad, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Apply today and take the next step in your career with Dairy Cool.