Hospital Operation Manager

Daisy Hospital is hiring a Hospital Operation Manager in Kovilambakkam, Chennai. There are 2 open positions. Salary is up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Languages : English, Tamil

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Marketing, Tamil
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: English, Tamil
• A customer-first, polite attitude

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

What you will do

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Kovilambakkam, Chennai, Tamil Nadu
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Daisy Hospital.