Telecaller

Daiwik Enterprises wants to bring on a Telecaller for its Kasturi Nagar, Bengaluru team. Salary is up to ₹15,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Kannada, Hindi, English

What you get

Salary: ₹15,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Kannada, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Kannada, Hindi, English
• You are calm under pressure and customer-first

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Kasturi Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Daiwik Enterprises today.