Telecaller

Danada Funds is hiring a Telecaller in RS Puram, Coimbatore. The team is filling 3 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Tamil, Malayalam

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Malayalam and Tamil
• Male Only
• Basic English
• Freshers can apply
• Languages: English, Tamil, Malayalam
• A customer-first, polite attitude

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Job at a glance

• Work location: RS Puram, Coimbatore, Tamil Nadu
• Working hours: 10:00 AM - 5:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Danada Funds. It takes less than a minute.