Process Coordinator

Join Dance 'O' Mania as a Process Coordinator in Kharadi, Pune. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

We Are Looking For A Process Coordinator Responsible For Following Up With Employees Regarding Their Assigned Tasks, Monitoring Task Completion, And Observing Daily Operational Activities. Key Responsibilities: Follow Up With Team Members For Task Updates And Completion. Track Pending, Ongoing, And Completed Tasks. Remind Employees About Deadline. Languages : Hindi, English, Marathi

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Good English
• Freshers can apply
• Languages: Hindi, English, Marathi
• Someone calm under pressure and patient

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job details

• Work location: Kharadi, Pune, Maharashtra
• Employment type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 11:00 AM - 9:00 PM | Monday to Saturday
• Vacancies: 1

Click Apply to send your profile to Dance 'O' Mania. It takes less than a minute.