Process Coordinator

Dance 'O' Mania is looking for a Process Coordinator to join its team in Kharadi, Pune. Salary is up to ₹26,000/month.

Employer’s description

The Process Coordinator Is Responsible For Ensuring The Smooth Day-To-Day Operations Of The Dance Academy Floor. This Role Involves Maintaining Discipline, Monitoring Class Schedules, Coordinating With Instructors And Support Staff, Ensuring Cleanliness, Handling Student Concerns, And Delivering A Positive Experience For Students And Parents.

Compensation

Compensation: ₹15,000 – ₹26,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with Active listening, Complaint handling, Verbal communication, Typing speed
• Female Only
• Good English
• Freshers can apply
• Someone customer-first and patient

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Job location: Kharadi, Pune, Maharashtra
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 6:00 PM | Everyday
• Working hours: 11 AM - 9 PM | Monday to Friday. 10 AM - 6 PM | Saturday and Sunday
• Work type: On-site

Click Apply to send your profile to Dance 'O' Mania. It takes less than a minute.