Telecaller

Looking for a Telecaller role in Vijayapura? Dange Arts is hiring now. You can earn up to ₹10,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Day-to-day work

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

Position details

• Work location: Vijayapura, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dange Arts today.