Tele Caller (Supervisor)

Darvesh Enterprises is looking for a Tele Caller (Supervisor) to join its team in Saket, Delhi. Salary is up to ₹26,000/month. The team is filling 10 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Marketing

Pay and perks

You will be paid ₹15,000 – ₹26,000 per month.

Day-to-day work

As a Tele Caller (Supervisor), your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Inbound, Marketing, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Marketing
• Someone patient and customer-first

Job details

• Work location: Saket, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Darvesh Enterprises.