Floor Manager

Dass Jewellers wants to bring on a Floor Manager for its Dharampeth, Nagpur team. Salary is up to ₹30,000/month.

In the employer’s words

We Are Seeking A Dynamic, Results-Driven, And Customer-Oriented Gold Shop Floor Manager To Lead Our Showroom Operations. This Role Is Ideal For A Professional Who Is Passionate About Luxury Retail, Team Leadership, And Delivering Exceptional Customer Experiences, Maintaining Operational Excellence, And Ensuring The Highest Standards Of Customer. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English

What you get

Compensation: ₹25,000 – ₹30,000 per month.

What you will do

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Dharampeth, Nagpur, Maharashtra
• Employment type: Full time
• Interview timings: 11:30 AM - 6:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 9:PM | Monday to Saturday
• Vacancies: 1
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Dass Jewellers.