Chat Support Executive

Data Wave Bussines Solutions wants to bring on a Chat Support Executive for its Hadapsar, Pune team. Great for first-time job seekers. You can earn up to ₹25,000/month. There are 10 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Marketing | Type : Sales | Languages : Marathi, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Female Only
• Good English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Marathi, Hindi, English
• A customer-first, polite attitude

Position details

• Job location: Hadapsar, Pune, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10 AM - 7 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Data Wave Bussines Solutions.