Customer Care Executive Non -Voice

Data Wave Bussines Solutions is looking for a Customer Care Executive Non -Voice to join its team in Hadapsar, Pune. You can earn up to ₹25,000/month. Freshers can apply. The team is filling 25 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Sales | Languages : English

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

As a Customer Care Executive Non -Voice, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of English and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: English
• You are polite and calm under pressure

Quick facts

• Job location: Hadapsar, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10.00 AM - 7.00 PM | Monday to Saturday
• Vacancies: 25
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Data Wave Bussines Solutions.