Team Leader (Tl)

Looking for a Team Leader (Tl) role in Kamaksipalya, Bengaluru? Datamall Technology Services India Pvt Ltd is hiring now. There are 10 open positions. You can earn up to ₹23,000/month.

In the employer’s words

Manage And Lead The Telecalling Sales Team.Set Daily, Weekly, And Monthly Sales Targets.Monitor Team Performance And Call Quality.Train And Motivate Telecallers To Achieve Targets.Handle Customer Escalations And Provide Solutions.Prepare Sales Reports And Share Updates With Management.Develop Strategies To Improve Lead Conversion And Revenue. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Kannada

Compensation

Salary: ₹18,001 – ₹23,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English, Kannada and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Kannada
• A calm under pressure, customer-first attitude

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Job details

• Location: Kamaksipalya, Bengaluru, Karnataka
• Work mode: Work from office
• Timings: 10:00am - 6:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Datamall Technology Services India Pvt Ltd reviews applications regularly.