Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Datamall Technology Services India Pvt Ltd in Kamaksipalya, Bengaluru. The pay goes up to ₹23,000/month. 10 candidates will be hired for this role.

In the employer’s words

A Team Leader Supervises A Group Of Telecallers, Monitors Performance, Provides Coaching, Handles Escalations, And Helps The Team Achieve Calling And Sales/Service Targets. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Kannada, English

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹19,000 – ₹23,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Kannada and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Kannada, English
• You are polite and patient

Position details

• Job location: Kamaksipalya, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Datamall Technology Services India Pvt Ltd today.