Telecaller

Looking for a Telecaller role in Ultadanga, Kolkata? Dawat Catering Services is hiring now. The pay goes up to ₹15,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, Active listening, Typing speed
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Work location: Ultadanga, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Click Apply to send your profile to Dawat Catering Services. It takes less than a minute.