Telecaller

Dayal Colonizers Group wants to bring on a Telecaller for its Mansarovar, Jaipur team. Salary is up to ₹10,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹10,000 per month.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Active listening and Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Quick facts

• Work location: Mansarovar, Jaipur, Rajasthan
• Employment type: Full time
• Openings: 1
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dayal Colonizers Group today.