Bpo Teamleader

A new Bpo Teamleader role is open at Dbs Mintek Pvt Ltd, Baner, Pune. You can earn up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound, Sales | Languages : Marathi | Preferred Experience In : Real Estate

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, Inbound, Marathi, Outbound, Real Estate, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound, Sales
• Languages: Marathi
• Preferred Experience In: Real Estate
• Someone patient and calm under pressure

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Baner, Pune, Maharashtra
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

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