Tele Caller

Dc Studio Pvt Ltd has an opening for a Tele Caller based in Vasna, Ahmedabad. The pay goes up to ₹20,000/month. 4 candidates will be hired for this role.

Note from the employer

Responsible For Making Outbound Calls, Handling Customer Inquiries, Promoting Services, And Generating Leads. Must Have Good Communication Skills In Hindi/Gujarati, Be Polite, And Able To Work In A Fastpaced Environment. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Gujarati, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Gujarati, Hindi, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Gujarati, Hindi
• A polite, customer-first attitude

What you get

Compensation: ₹13,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Vasna, Ahmedabad, Gujarat
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview timings: 12:00 AM - 3:00 PM | Monday to Saturday
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Dc Studio Pvt Ltd reviews applications regularly.