Senior Telecaller

A new Senior Telecaller role is open at DD Enterprises, Sevoke Road, Siliguri. 5 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

The Role Of The Tele-Caller Will Be To Connect With The Students And Their Guardians And Guide Them Through Their Career By Providing Them Multiple Trending Options. The Tele-Caller Is Also Responsible For Bringing And Convincing Students Along With Their Parents For A Free Career Guidance Session. 1 - 2 Years Experience Compulsory. | Languages : Bengali

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Bengali
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali

Compensation

Salary: ₹11,000 – ₹18,000 per month, based on skills and experience.

What you will do

• You'll log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.

Position details

• Work location: Sevoke Road, Siliguri, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Office-based
• Shift: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with DD Enterprises.