Tele Caller

DD Enterprises is looking for a Tele Caller to join its team in Sevoke Road, Siliguri. You can earn up to ₹18,000/month. Great for first-time job seekers. The team is filling 10 vacancies.

Note from the employer

The Role Of The Tele-Caller Will Be To Connect With The Students And Their Guardians And Guide Them Through Their Career By Providing Them Multiple Trending Options. The Tele-Caller Is Also Responsible For Bringing And Convincing Students Along With Their Parents For A Free Career Guidance Session. Languages : Bengali

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali
• Female Only
• Basic English
• Freshers can apply
• Languages: Bengali
• You are customer-first and calm under pressure

Salary

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job details

• Work location: Sevoke Road, Siliguri, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by DD Enterprises.