Telecaller

Ddr Group is looking for a Telecaller to join its team in Dholai, Jaipur. You can earn up to ₹7,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Verbal communication and Hindi and English
• Basic English
• Freshers can apply

What you get

Salary: ₹5,000 – ₹7,000 per month, based on skills and experience.

Quick facts

• Job location: Dholai, Jaipur, Rajasthan
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

Click Apply to send your profile to Ddr Group. It takes less than a minute.