Operation Executive

Join Dealing Beneficial Financial Services Pvt. Ltd. as an Operation Executive in Kalawad Road, Rajkot. Salary is up to ₹18,000/month. Freshers can apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Skills Needed : Email, Computer | Basic Excel, Advanced Excel, MS Word, Internet Surfing, MS Power Point, Record Management

Pay and perks

You will be paid ₹12,000 – ₹18,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Advanced Excel, Basic Excel, Computer, Email, Internet Surfing, Ms Power Point, Ms Word, Record Management
• Good English
• Freshers can apply
• Skills Needed: Email, Computer
• Basic Excel, Advanced Excel, MS Word, Internet Surfing, MS Power Point, Record Management
• You are calm under pressure and polite

Job at a glance

• Location: Kalawad Road, Rajkot, Gujarat
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 7:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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