Collection Recovery Team Leader

Dealz Management Technologies Private Limited wants to bring on a Collection Recovery Team Leader for its Inderpuri, Delhi team. The pay goes up to ₹25,000/month. No experience? You can still apply. 4 candidates will be hired for this role.

In the employer’s words

A Collections Team Leader Is Responsible For Managing A Team Of Collection Agents To Recover Outstanding Debts, Reduce Delinquencies, And Maximize Revenue. They Balance Target-Driven Financial Goals With Strict Compliance And Customer Service Standards.Strategy Development: Analyzing Portfolio Data To Identify Trends, Allocate Accounts Efficiently,. Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi
• No English required
• Freshers can apply
• Languages: English, Hindi
• You are patient and customer-first

Compensation

Compensation: ₹18,000 – ₹25,000 per month.

Job at a glance

• Work location: Inderpuri, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 4

Click Apply to send your profile to Dealz Management Technologies Private Limited. It takes less than a minute.