Recovery Team Leader

A new Recovery Team Leader role is open at Dealz Management Technologies Private Limited, Karol Bagh Pusa Road, Delhi. The team is filling 7 vacancies. Salary is up to ₹2,50,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• A calm under pressure, patient attitude

Salary and benefits

Salary: ₹15,000 – ₹2,50,000 per month, based on skills and experience.

Job at a glance

• Location: Karol Bagh Pusa Road, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 7
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Dealz Management Technologies Private Limited.