Field Collection Executive

Start your next role as a Field Collection Executive with Debt Care Enterprises Private Limited in Balaji Colony, Tirupati. 2 candidates will be hired for this role. You can earn up to ₹23,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, CRM tools, Verbal communication, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

Job at a glance

• Work location: Balaji Colony, Tirupati, Andhra Pradesh
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Debt Care Enterprises Private Limited.