Collections Telecaller-Senior Dra

A new Collections Telecaller-Senior Dra role is open at Debtcare Enterprises Pvt Ltd, Governorpet, Vijayawada. The team is filling 5 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹12,000 – ₹16,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Active listening, CRM tools, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Job details

• Job location: Governorpet, Vijayawada, Andhra Pradesh
• Vacancies: 5
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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