Field Collection Executive

Debtcare Enterprises Pvt Ltd is looking for a Field Collection Executive to join its team in Thanapalli, Tirupati. There are 2 open positions. Salary is up to ₹21,000/month.

Note from the employer

Immediate Joiners Field Collections, 2Wheeler With Driving License, Dra Added Advantage. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Active listening, Hindi and English, Complaint handling, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹16,000 – ₹21,000 per month.

Job at a glance

• Work location: Thanapalli, Tirupati, Andhra Pradesh
• Work mode: On-site
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Debtcare Enterprises Pvt Ltd.