Field Collection Executive

Debtcare Enterprises Pvt Ltd wants to bring on a Field Collection Executive for its Maddilapalem, Visakhapatnam team. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Complaint handling, Active listening, Verbal communication, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Job at a glance

• Location: Maddilapalem, Visakhapatnam, Andhra Pradesh
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Debtcare Enterprises Pvt Ltd reviews applications regularly.