Team Leader

Start your next role as a Team Leader with Decagrid Supplies & Services Private Limited in B. B. D. Bag Dalhousie Square, Kolkata. Salary is up to ₹25,000/month. 4 candidates will be hired for this role.

Employer’s description

Need To Guide Team & Motivate Candidate For Sale. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Bengali, Tamil

What you will do

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, Tamil
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Bengali, Tamil
• A patient, calm under pressure attitude

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Decagrid Supplies & Services Private Limited.