Team Leader

A new Team Leader role is open at Decent Marketing Management, Adajan, Surat. Salary is up to ₹35,000/month. 30 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Marketing, Sales
• No English required
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• A patient, polite attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Pay and perks

The salary for this role is ₹25,000 – ₹35,000 per month.

Position details

• Location: Adajan, Surat, Gujarat
• Job type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Decent Marketing Management. It takes less than a minute.