Tele Caller

Decent Marketing Management is hiring a Tele Caller in Kankaria, Ahmedabad. Salary is up to ₹20,000/month. There are 30 open positions.

Employer’s description

Make Outbound Calls To Prospective And Existing Customers.Explain Products, Services, And Offers To Customers In A Professional Manner.Generate And Qualify Leads Through Telecalling.Follow Up With Customers And Maintain Regular Communication.Schedule Appointments Or Meetings For The Sales Team.Handle Customer Queries And Provide Accurare. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What you will do

As a Tele Caller, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Kankaria, Ahmedabad, Gujarat
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Decent Marketing Management.