Inside Sales Manager

Decibel Consulting wants to bring on an Inside Sales Manager for its Piplod, Surat team. 2 candidates will be hired for this role. You can earn up to ₹40,000/month.

In the employer’s words

Handle Customer Inquiries, Lead Follow-Ups, And Convert Potential Clients Into Business Opportunitiescoordinate With Internal Teams For Quotations, Order Processing, And Smooth Customer Support. Maintain Client Relationships, Achieve Sales Targets, And Update Daily Sales Activities In Crm/Reporting Systems. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and polite

Salary

The salary for this role is ₹30,000 – ₹40,000 per month.

Day-to-day work

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Piplod, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Decibel Consulting.