Telecaller

Looking for a Telecaller role in Loni - Ghaziabad, Delhi? Decormaa is hiring now. The pay goes up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• You are patient and customer-first

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Work location: Loni - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Decormaa.