Telecaller

A new Telecaller role is open at Deepak Thakur (Hst Staffing Solutions), Rani Bagh, Delhi. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Utbound Calling: Proactively Calling Prospective Or Existing Customers To Promote Products, Services, Or Renewals.Inbound Support: Answering Incoming Calls To Assist Customers With Queries, Complaints, Or Information Requests.Lead Generation: Identifying Potential Opportunities And Gathering, Recording, And Updating Customer Information In The Crm. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Someone polite and patient

Quick facts

• Location: Rani Bagh, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:0 AM - 6:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Deepak Thakur (Hst Staffing Solutions).