Telecaller

Dehradun Taxi Wala wants to bring on a Telecaller for its Patel Nagar, Dehradun team. Salary is up to ₹11,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹11,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Job details

• Work location: Patel Nagar, Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based

Apply today and take the next step in your career with Dehradun Taxi Wala.