Telecaller

Delcom Home Pvt Ltd has an opening for a Telecaller based in Boring Road, Patna. The pay goes up to ₹25,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

What we are looking for

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi and English, Active listening, Verbal communication and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Boring Road, Patna, Bihar
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Delcom Home Pvt Ltd.