Telecaller

Delcom Home Pvt Ltd is looking for a Telecaller to join its team in Fraser Road Area, Patna. The team is filling 30 vacancies. The pay goes up to ₹25,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Verbal communication, Complaint handling, Typing speed, CRM tools
• No English required
• Freshers can apply
• Someone customer-first and calm under pressure

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Job location: Fraser Road Area, Patna, Bihar
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Delcom Home Pvt Ltd reviews applications regularly.