Telecaller

Delcom Home Pvt Ltd is hiring a Telecaller in Kankarbagh, Patna. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹18,000 – ₹25,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Quick facts

• Location: Kankarbagh, Patna, Bihar
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Delcom Home Pvt Ltd. It takes less than a minute.