Payment Collection

Looking for a Payment Collection role in Mithapur, Patna? Delhivery is hiring now. You can earn up to ₹18,500/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹18,500 per month.

What you will do

As a Payment Collection, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, Complaint handling and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Quick facts

• Job location: Mithapur, Patna, Bihar
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Delhivery.