Telecaller

Delight MATRIMONY has an opening for a Telecaller based in Nemilichery, Chennai. You can earn up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Verbal communication, Hindi and English, Active listening, CRM tools
• Female Only
• No English required
• Freshers can apply
• You are patient and polite

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Nemilichery, Chennai, Tamil Nadu
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Delight MATRIMONY.