E-Commerce Customer Support & Opera...

Looking for an E-Commerce Customer Support & Opera... role in Jhandewalan, Delhi? Delite Kom Limited is hiring now. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

We Are Looking For An Experienced E-Commerce Customer Support & Operations Executive To Manage Customer Communication And Order-Related Operations Across Platforms Such As Amazon, Flipkart, And Other Online Portals.**This Is Not A Target-Based Calling Role. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A calm under pressure, polite attitude

Quick facts

• Location: Jhandewalan, Delhi, Delhi
• Working hours: 10:00 AM - 6:15 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Delite Kom Limited.