Leader Customer Management(Cargo N...

Deliver Karo Solutions Llp is looking for a Leader Customer Management(Cargo N... to join its team in DLF Phase 2 - Gurgaon, Delhi. Salary is up to ₹30,000/month. There are 2 open positions.

Employer’s description

Maintaining A Positive Relationship With Clients Assigned To You.Proactively Communicating Company'S Promotional Information To Clients.Ensuring That Their Pickups & Deliveries Are Coordinated And Done By Our Franchises In A Timely And Professional Manner.Having All Dockets Updated In The System And Mis Information Shared With Clients. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Mutual Funds

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Mutual Funds, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Mutual Funds

Job details

• Job location: DLF Phase 2 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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