Fi Collection

Delovita Services Private Limited is looking for a Fi Collection to join its team in Chinhat, Lucknow. You can earn up to ₹15,000/month. There are 5 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone polite and customer-first

Compensation

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Location: Chinhat, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM -7:00 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Delovita Services Private Limited reviews applications regularly.