Telecaller

Delta Career Solution has an opening for a Telecaller based in Jayanagar, Bengaluru. No experience? You can still apply. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic | Languages : Tamil, Telugu, Kannada, Hindi, Bengali, Malayalam, English

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Telugu, Kannada, Hindi, Bengali, Malayalam, English
• A customer-first, polite attitude

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Job location: Jayanagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: Office-based

Ready to start? Upload your resume and apply to Delta Career Solution today.