Tele Caller

Den Finvest. wants to bring on a Tele Caller for its Subhash Nagar, Delhi team. There are 5 open positions. Salary is up to ₹16,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Hindi and English, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Day-to-day work

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹10,000 – ₹16,000 per month.

Job at a glance

• Location: Subhash Nagar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Den Finvest..