Tele Caller

A new Tele Caller role is open at Dermi jan skin Hair & laser clinic, T.Nagar, Chennai. The pay goes up to ₹25,000/month.

Note from the employer

Telecaller Cum Adminlocation: Dermi Jan Skin & Hair Clinicresponsibilities:* Handle Incoming & Outgoing Calls And Patient Enquiries.* Follow Up With Leads And Confirm Appointments.* Manage Whatsapp, Instagram & Justdial Enquiries.* Maintain Appointment Schedules And Daily Reports.* Handle Basic Front-Office And Administrative Work.* Coor. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: T.Nagar, Chennai, Tamil Nadu
• Employment type: Full time
• Openings: 1
• Work type: Work from office
• Timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Dermi jan skin Hair & laser clinic.