Ecommerce Account Manager

Looking for an Ecommerce Account Manager role in Bhatar, Surat? Designerblouse is hiring now. Salary is up to ₹18,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Skills Needed : Computer

What the job involves

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Computer
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Bhatar, Surat, Gujarat
• Shift: 10:30 AM - 8:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Designerblouse.