Telecaller

A new Telecaller role is open at Destiny Changer, Sector-52, Chandigarh. The pay goes up to ₹40,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Salary

Compensation: ₹10,000 – ₹40,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Hindi and English, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and polite

Job at a glance

• Job location: Sector-52, Chandigarh, Chandigarh
• Work type: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Destiny Changer. It takes less than a minute.